Make a Claim

Making a claim under your Commercial Insurance is the opportunity for us to provide you with our service in your time of need 

It is important to always act as if uninsured and take all necessary precautions to minimise a loss.

If you have a claim, the following are some simple guidelines to follow:

  • If you suffer or sustain any loss or damage which may give rise to a claim please notify us or your intermediary immediately
  • You can call us on (+356) 2343 0000 or e-mail us on info@elmoinsurance.com. You can also come to our offices in Abate Rigord Street, Ta’ Xbiex, XBX 1111, Malta
  • A claim form must be completed
  • If you cannot reach us whilst our offices are closed and repairs have to be done immediately, please keep the damaged items
  • Tell the police about all incidents related to accidental loss, theft, attempted theft, malicious damage or vandalism
  • In case of damage resulting from the negligence of third parties, please provide us with their details